Legal

Privacy Policy

Last updated: 20 August 2026

1. Data controller

Controller: Tolosa Properties SL, NIF B22920839, Avda. de la Torre 63, Rincón de la Victoria, Málaga (España). Data protection contact email: info@holidaysmalaga.com.

2. What data we collect and why

We process the data you provide through the forms on this website:

  • Contact form: name, email, phone and your message — to answer your enquiry.
  • Owner income calculator: name, email, phone, how you heard about us and your property details — to send you the requested estimate and follow up on your interest in our management services.
  • Newsletter: email — to send you recommendations and offers until you unsubscribe.
  • Bookings: booking data is collected in the booking engine (reservations.holidaysmalaga.com), operated on the Hostaway platform, and processed to manage your stay, including the mandatory guest registration with the Spanish authorities (SES.Hospedajes).
  • Browsing: with your consent, aggregated usage statistics via Google Analytics (see Cookies Policy).

3. Legal basis

Processing is based on your consent (when submitting each form or accepting cookies), the performance of a contract in the case of bookings, and compliance with legal obligations (guest registration, invoicing).

4. Recipients and processors

We do not sell your data. We use providers acting as data processors:

  • EmailJS (delivery of form submissions to our inbox).
  • Google (Google Analytics, only with your consent).
  • Hostaway (booking management platform).
  • Vercel (website hosting).
  • Some of these providers are located in the United States; transfers are covered by the EU-US Data Privacy Framework or standard contractual clauses.

5. Retention

We keep enquiry and lead data for the duration of the relationship or until you request deletion; booking data for the legally required tax and guest-registration periods; and newsletter emails until you unsubscribe.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@holidaysmalaga.com. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).

7. Security

We apply appropriate technical and organisational measures: TLS encryption across the site, restricted mailbox access, and providers bound by contractual guarantees.